I call our ISP, they say it's a problem in my settings.(????grrr) So we go through the settings. They click on a MAGIC RESET HER EMAIL button every time because then it works again ---- for a while. Then sure as I have to breath to live, my mail goes down. I just got in the habit of waiting a few hours because by then it will be back.
Yesterday, Doug called our ISP because of a change coming down the line and they said that we needed to do some manual changes. While he had them on the line he told them to talk to me about my email problem. GRRRR. Again? So I talked to them.
The technician looked at our account and asked, what is your user name? I told him. "I don't see your email address, tell me again your user name..." (!!!) "Strange, there isn't an email address in your account like that." He went on to tell me that there is another account with that email address and her name is Laura.
HOW CAN IT BE? I've been getting mail via that account... (on and off) for years! How can we both get email with the same user name for years?
He put me on hold. When he got back on the line he was bold enough to tell me that I won't ever have that problem again. (Okay, yes sir.) Doug spoke with him again and asked how I could get email if my email was not on our account? He said, he didn't know and that my account was just floating around out there in eLa-La-Land and somehow getting my email to me anyway. (!!!!!!)
So! If you've written to me and I've received it, consider it all eJoy because it's been an ongoing eMiracle for us to even eCommunicate!